WeanWell Terms of Use & Medical Disclaimer

Effective Date: 09/07/2025

Welcome to WeanWell, an AI-powered weaning assistant by Snugs Baby Ltd. By accessing or using WeanWell, you agree to the following terms and disclaimers. Please read them carefully.

 

 

1. Purpose of WeanWell

WeanWell is a digital tool designed to support parents and caregivers during the weaning process. It provides general guidance based on trusted sources, including the NHS, World Health Organization (WHO), and the British Dietetic Association (BDA).

 

 

2. Medical Disclaimer

  • WeanWell does not provide medical advice, diagnosis, or treatment.

  • All responses are for informational purposes only and should not be considered a substitute for advice from a qualified healthcare provider.

  • Always consult your GP, paediatrician, health visitor, or registered dietitian for questions related to your child’s health, nutrition, or development.

  • In case of an emergency or suspected allergic reaction, seek immediate medical attention.

 

 

3. Data Privacy

  • We only collect the data necessary to personalise your baby's weaning experience.

  • Your data is never sold or shared with third parties for marketing.

  • You remain in control: you can access, update, or delete your data at any time.

  • User-provided Information: Baby's age, dietary needs (e.g. allergies, religious/cultural preferences), and weaning history.

  • Interaction Logs: Anonymous records of conversations with WeanWell to improve safety and relevance.

  • Device Data: Limited metadata (browser type, time zone) to optimise experience.

We do not collect sensitive personal data beyond what is explicitly provided.




4. User Responsibility

  • You are responsible for the accuracy of the information you provide (e.g. age, allergies, dietary preferences).

  • You agree not to rely solely on WeanWell for making health-related decisions.

 

 

5. Limitation of Liability

  • Snugs Baby Ltd shall not be held liable for any outcomes, adverse reactions, or delays in medical attention resulting from the use or interpretation of information provided by WeanWell.

  • Use of WeanWell is at your own risk and discretion.

We process your data under:

  • Consent (Article 6(1)(a) UK/EU GDPR): You voluntarily provide your data to use WeanWell.

  • Legitimate Interest (Article 6(1)(f)): To improve the service while preserving your privacy.

  • Data Minimisation: We collect only what is necessary and retain it only as long as needed.

 

 

6. AI Transparency

  • WeanWell is powered by artificial intelligence and machine learning. While it strives to provide accurate, up-to-date information, it may occasionally produce errors or incomplete suggestions.

  • AI outputs are regularly monitored and reviewed for accuracy, bias, and safety.

  • All AI outputs are monitored and reviewed to align with safe weaning practices, but human oversight is recommended.

 

 

7. Updates & Revisions

Snugs Baby Ltd reserves the right to update these Terms and Disclaimers at any time. Continued use of WeanWell constitutes acceptance of any revised terms.

For questions, feedback or concerns, contact us at: care@snugsbaby.com

 

 

Thank you for using WeanWell. We’re here to support you—one bite at a time.